This privacy policy has been compiled to better serve those who are concerned with how their 'Personally
identifiable information' (PII) is being used online. PII, as used in US privacy law and information
security, is information that can be used on its own or with other information to identify, contact, or
locate a single person, or to identify an individual in context. Please read our privacy policy
carefully to get a clear understanding of how we collect, use, protect or otherwise handle your
Personally Identifiable Information in accordance with our website. By accessing or using this website,
you agree to this privacy policy. This policy may change from time to time. Your continued use of this
website after we make changes is deemed to be acceptance of these changes, so please check the policy
periodically for updates.
What personal information do we collect from the people that visit our blog, website or
app?
When ordering or registering on our site, as appropriate, you may be asked to enter
your name, email address, mailing address, credit card information or other details to help you with
your experience.
When do we collect information?
We collect information from you when you place an order, subscribe to a newsletter,
respond to
a survey, fill out a form, Use Live Chat, Open a Support Ticket or enter information on our site.
Provide us with feedback on our products or services
How do we use your information?
We may use the information we collect from you when you register, make a purchase,
sign
up for
our newsletter, respond to a survey or marketing communication, surf the website, or use certain other
site
features
in the following ways:
• To personalize user's
experience
and to
allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in
order to
better serve you.
• To allow us to better service
you
in
responding to your customer service requests.
• To administer a contest,
promotion,
survey or other site feature.
• To quickly process your
transactions.
• To ask for ratings and reviews
of
services or products
• To follow up with them after
correspondence (live chat, email or phone inquiries)
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known
vulnerabilities in
order
to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible
by
a
limited number of persons who have special access rights to such systems, and are required to keep the
information
confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket
Layer
(SSL)
technology.
We implement a variety of security measures when a user places an order enters,
submits,
or
accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or
processed on our servers.
The safety and security of your information also depends on you. Where we have given
you (or where you have chosen) a password for access to certain parts of our website, you are
responsible for keeping this password confidential. We ask you not to share your password with anyone.
We urge you to be careful about giving out information in public areas of the website like message
boards. The information you share in public areas may be viewed by any user of the website.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do
our best to protect your personal information, we cannot guarantee the security of your personal
information transmitted to our website. Any transmission of personal information is at your own risk. We
are not responsible for circumvention of any privacy settings or security measures contained on the
website.
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your
computer's
hard drive through your Web browser (if you allow) that enables the site's or service provider's systems
to
recognize your browser and capture and remember certain information. For instance, we use cookies to
help us
remember and process the items in your shopping cart. They are also used to help us understand your
preferences
based on previous or current site activity, which enables us to provide you with improved services. We
also
use
cookies to help us compile aggregate data about site traffic and site interaction so that we can offer
better site
experiences and tools in the future.
We use cookies to:
• Help remember and process the
items in
the shopping cart.
• Understand and save user's
preferences
for future visits.
• Compile aggregate data about
site
traffic and site interactions in order to offer better site experiences and tools in the future. We may
also
use
trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent,
or
you can
choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each
browser is
a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you disable cookies off, some features will be disabled It will turn off some of
the
features that make your site experience more efficient and some of our services will not function
properly.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally
identifiable
information unless we provide users with advance notice. This does not include website hosting partners
and
other
parties who assist us in operating our website, conducting our business, or serving our users, so long
as
those
parties agree to keep this information confidential. We may also release information when it's release
is
appropriate to comply with the law, enforce our site policies, or protect ours or others' rights,
property,
or
safety.
However, non-personally identifiable visitor information may be provided to other
parties
for
marketing, advertising, or other uses.
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or
services
on
our website. These third-party sites have separate and independent privacy policies. We therefore have
no
responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek
to
protect
the integrity of our site and welcome any feedback about these sites.
Google
Google's advertising requirements can be summed up by Google's Advertising
Principles.
They are
put in place to provide a positive experience for users.
https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
Google, as a third-party vendor, uses cookies to serve ads on our site. Google's
use
of the
DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on
the
Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network
privacy
policy.
We have implemented the following:
• Remarketing with Google
AdSense
• Demographics and Interests
Reporting
We along with third-party vendors, such as Google use first-party cookies (such as
the
Google
Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party
identifiers
together to compile data regarding user interactions with ad impressions and other ad service functions
as
they
relate to our website.
Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page.
Alternatively,
you can
opt out by visiting the Network Advertising initiative opt out page or permanently using the Google
Analytics Opt
Out Browser add on.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and
online
services
to post a privacy policy. The law's reach stretches well beyond California to require a person or
company in
the
United States (and conceivably the world) that operates websites collecting personally identifiable
information from
California consumers to post a conspicuous privacy policy on its website stating exactly the information
being
collected and those individuals with whom it is being shared, and to comply with this policy. - See more
at:
http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as
a
minimum
on the first significant page after entering our website.
Our Privacy Policy link includes the word 'Privacy' and can be easily be found on the
page
specified above.
Users will be notified of any privacy policy changes:
• On our Privacy Policy Page
Users are able to change their personal information:
• By emailing us
• By logging in to their account
• By chatting with us or sending
us
a
ticket
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising
when a
Do Not
Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It's also important to note that we allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
Our Website is not intended for children under 13 years of age. No one under age 13
may provide any information to or on the Website. We do not knowingly collect personal information from
children under 13. If you are under 13, do not use or provide any information on this Website or through
any of its features. If we learn we have collected or received personal information from a child under
13 without verification of parental consent, we will delete that information. If you believe we might
have any information from or about a child under 13, please email us immediately at
[email protected].
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the
United
States
and the concepts they include have played a significant role in the development of data protection laws
around the
globe. Understanding the Fair Information Practice Principles and how they should be implemented is
critical
to
comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive
action,
should
a data breach occur:
We will notify the users via email
• Within 7 business days
We will notify the users via in-site notification
• Within 7 business days
We also agree to the Individual Redress Principle, which requires that
individuals
have a
right to pursue legally enforceable rights against data collectors and processors who fail to adhere to
the
law.
This principle requires not only that individuals have enforceable rights against data users, but also
that
individuals have recourse to courts or government agencies to investigate and/or prosecute
non-compliance by
data
processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes
requirements
for commercial messages, gives recipients the right to have emails stopped from being sent to them, and
spells out
tough penalties for violations.
We collect your email address in order to:
• Send information, respond to
inquiries,
and/or other requests or questions.
• Process orders and to send
information
and updates pertaining to orders.
• We may also send you
additional
information related to your product and/or service.
• Market to our mailing list or
continue
to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM we agree to the following:
• NOT use false or misleading
subjects or
email addresses.
• Identify the message as an
advertisement
in some reasonable way.
• Include the physical address
of
our
business or site headquarters.
• Monitor third-party email
marketing
services for compliance, if one is used.
• Honor opt-out/unsubscribe
requests
quickly.
• Allow users to unsubscribe by
using the
link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, follow the
instructions at the bottom of each email and we will promptly remove you from ALL
correspondence.
It is our policy to post any changes we make to our privacy policy on this page. If we make material
changes
to how we treat our users’ personal information, we will notify by email to the email address specified
in
your account and/or through a notice on the website home page. The date the privacy policy was last
revised
is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date active
and
deliverable email address for you, and for periodically visiting our website and this privacy policy to
check for any changes.
If there are any questions regarding this privacy policy you may contact us on
our
contact page.
Last Edited July 20, 2020.