Frequently Asked Questions
Are the exam prep questions specific to my state?
Yes, your account will have access to questions specific to your state. We continuously add
state-level questions to make sure our material is as close as possible to the actual
How current is the material? Is it updated?
Our content is up to date as of January, 2017. We are constantly updating our material
and also keep track of changes to the exam for each state. We pride ourselves in the quality
of our product.
Are the practice questions similar to the actual exam?
Our practice questions have been designed to be as close as possible to the actual exam. Our
expert trainers have over two decades of experience and we constantly survey people who just
took their exam to make sure our questions covered all of the material they came across.
Do I need to install any software?
Our product is 100% web-based, so there is nothing to install. You will have INSTANT access
to our exclusive content as soon as you purchase. All you need is a web-browser and an
internet connection. Our product is designed to work flawlessly on desktop and mobile
devices, so you can study from your computer, smartphone, tablet, or all three!
How does the guarantee policy work?
We take immense pride in our product and offer a 100% satisfaction guarantee. If you are not
satisfied with our product, just contact us within 120 days of your purchase and we'll
refund your money. Unlike many of our competitors, we don't make you prove that you failed
your exam or jump through any hoops. (Some exceptions apply, please review
our guarantee policy)
What if I need more time?
You can renew your account instantly through your dashboard. All of your existing progress
will be restored.
Will my credit card be charged every month?
No, all of our packages are a one-time payment. Your credit card will never be automatically